Bruce Checefsky: Nightmare Journey Through Cleveland’s “World Class” Healthcare System

Tina Cassara, fomer chair of Cleveland Instuitute of Arts Sculpture + Expanded Media Department and faculty for almost forty-years, has conducted extensive research into women’s labor in the American textile industry. She has used computer-aided embroidery to create two-dimensional hangings of lyrics from working women’s songs. Her art work illustrates this story.

Tina Cassara passed away on June 17, 2024.

The arts community mourns with her family and friends, and especially her husband, artist/filmmaker Bruce Checefsky, who wrote about their struggles with her brain injury earlier in June.

 

Written by Bruce Checefsky

I never wanted to write this story. I never imagined that I would have to.

In February, I got a call from my wife as I was pulling up to the house. She fell down the stairs and was crying. I told her not to move and rushed in to find her sitting on the floor at the bottom of the stairs to our third floor. We live above a retail store in Tremont and have been there for over thirty years. Tears rolled down her face, and as I moved closer, she was holding her arm in what looked like a twisted, broken elbow. I wrapped a scarf around her neck and made a sling to support the weight of her arm, then moved her to the couch.

When she lay down, I felt a large bump on her head. She complained about a headache. I called EMS. An ambulance arrived a few minutes later and assessed the situation. I watched as one paramedic tended to my wife’s injury, and the other looked around the room suspiciously as if to determine whether she had been pushed down the stairs. I get it. They were doing their job, but the thought of it made my stomach turn. I asked if she could be taken to the Cleveland Clinic, where most of her doctors work, and they said flatly that she was going to Metro Hospital because the Clinic “did not like to take head trauma patients.”

The words “head trauma” made my legs shake. I knew her fall was serious, but I was not prepared for just how serious it would turn out. She was rushed to Metro Hospital, where they did a series of head scans and wrapped her elbow in a cast. A few hours later, a doctor came to our room to say she had a brain bleed, and that they would monitor her for the next 48 hours. The brain bleed turned out to not need surgery, they told me, because the bruise would eventually stop bleeding and the body would absorb the blood that had built up inside her head. She stayed in the ICU for four days, in the general hospital for a day or two, then transferred to a rehabilitation center down the street. Ten days later, fully recovered, according to her doctors, she returned home.

Less than a week later, my wife complained about a headache. I took her immediately to the Metro ER. She walked in on her own. That was the last time she ever stood up. Within three hours, neurosurgeons were performing surgery to stop a second brain bleed, far more serious this time and located in the parietal lobe, where the original bleed was near the front lobe. When she came out of surgery, she was bound to a hospital bed in five-point constraints, which means her hands and legs were strapped to the bed along with her midsection. She was out of it, but conscious. For the next three weeks, while in the ICU, she struggled to get free from the constraints, her eyes closed most of the time, wailing and crying. Nurses kept sedating her, telling me that she was suffering from delirium, and eventually would get better. “Delirium is a syndrome, not a disease,” they told me.

At the end of three weeks, ICU doctors had done all they could, I was told, and she was moved into the general hospital on the same floor but in a different hospital wing. She remained in five-point constraints for the next four weeks, with little to no improvement. Almost two months after her initial fall and ER visit, the nursing staff said they were discharging her. “Where do you want us to send her?”

I was shocked. She was in no condition to come home, on a feeding tube with intravenous fluids, strapped to the bed. After more than a dozen phone calls to friends and family, my doctors, and hers, I was trying to understand what was happening. She was transferred to a long-term acute care hospital (LTACH) in Cleveland. A day after she got there, her doctor told me that she had been heavily sedated, and he felt their facility had been tricked into believing my wife needed fewer restraints, a requirement for any LTACH that patients have no more than two constraints. She was placed in a room with four other patients, with one nurse and an aide, and monitored 24/7.

Keep in mind, I had visited my wife every day since her interment in the hospital, sometimes twice a day, to advocate for her care, which required my full attention. Our hospital system requires constant patient advocacy, without which patients are subjected to mistreatment and abuse. While at the LTACH, I received a phone call one evening saying that my wife had fallen out of bed. The nurse said she did not hit anything, and there were no injuries. I asked if she needed medical attention, and I was told no, “She is doing fine. Nothing happened.” When I got there the next morning, my wife had bruises on her lips and chin. I asked the nurse what had happened and where the bruises came from, and she leaned in, looked squarely at my wife’s face, and said, “I don’t see any bruises.”

I made every effort to move her out of the LTACH, and when I finally got her into a skilled nursing facility a week later, most would not take her because she was still on a feeding tube and needed round-the-clock attention to keep her from pulling out the tube in her stomach or falling out of bed. My wife told me that she had been physically abused and assaulted while at the LTACH. At this point, she would drift in and out of tiny one-word or two-word conversations. “They hit me in the face,” she said when I asked about the bruises. She said was physically abused at least four or five times more, maybe as many as ten.

I filed a police report the same night, called an attorney, and reported the abuse to the Ohio Department of Health. I had photographs of her bruises, taken two days later. When I showed the police, they were visibly upset. “No one should get hit like that,” said the officer taking my report. He vowed to investigate the following morning, which he did by gathering more information about the facility, staff, and director. I told him what I knew. The investigation is ongoing.

My wife was in hospice at a longer-term nursing care facility in Parma. Just the other day, they called to say she was being discharged. I repeat, my wife was in hospice, and they wanted to discharge her. I was floored again and asked why. They could not provide enough nursing support for her one-to-one care, they claimed, even though she was accepted under those conditions. They felt she would be more comfortable someplace else. It seems this decision based on money as her Medicare coverage was coming to an end. I told them that I would private pay, even though we cannot afford to do it, but I would cash in whatever 401k retirement we had to help my wife. Everything up to this point was driven by money, and the first question asked as I barreled down this horrific road was, How are you going to pay for it? Always asked by a midlevel administrator, dispassionately and unemotionally, they never look into your eyes.

Luckily, I was told by an insider at the skilled nursing facility that she could not be discharged unless I approved and selected the place where she would be taken. He suggested telling them to invoke the 30-day notice required by a faculty to transfer or discharge her, a legal requirement that states, before proposing a transfer or discharge, a facility must identify and try to meet the resident’s individual medical, nursing and psychosocial needs. I was never given a clear reason why she should be transferred. Tina died on June 17. The outpouring from the art community has been overwhelming. I am so grateful to be part of it.

I’m heartbroken and devastated by her death, and I am mad as hell. I have no more fight in me. Our healthcare system is shameful. What I have seen in the long-term care facilities and nursing homes will make anyone cry, and I did, and I will continue to cry for my wife, whom I loved with all of my heart.

Donations and contributions can be made for a scholarship/fellowship named in honor of Tina Cassara at Praxis Fiber Workshop in the Waterloo Arts District in Collinwood. For more information, contact Jessica Pinsky, executive director, at contact@praxisfiberworkshop.org, jessicapinsk@gmail.com, or call (216) 644-8661. Donations are also being accepted for her care and expenses.

 

Bruce Checefsky is a filmmaker and photographer, and published writer. He is the recipient of three Ohio Arts Council Individual Excellence Awards, a Creative Workforce Fellowship, and four CEC ArtsLink Fellowships.  

 

Post categories:

14 Responses to “Bruce Checefsky: Nightmare Journey Through Cleveland’s “World Class” Healthcare System”

  1. Chris Allen

    Oh Bruce … I am crying and so upset! Please know artists worldwide are holding you and Tina …

  2. Mary Beth Sammon, KMT

    I am so sorry that you are going through this nightmare. I grew up in the medical field as my father was a physician, I’ve worked in hospitals and Dr’s offices, and I have my own medical practice being a massage therapist. Our medical system is very broken in the United States. I have seen people with injuries, sometimes minor, that have been mismanaged to the point where the person passes.

    I get patients in who the doctors have given up on and say there’s nothing else to be done, and I send them to different specialists or treat them myself, and they get better.
    Again, I am so sorry that you are going through this. I will be sending prayers and healing energy to you and your wife and your family in this difficult time.

    Mary Beth Sammon, LMT

  3. Mark R Henkel

    The problem with our Healthcare system is not the hospitals or doctors, it is because the system is controlled by the for profit insurance companies, dictating what procedures they are willing to pay for.

  4. R. Augarwa

    So sorry to hear about this nightmare and all my sympathy and support goes to this couple. Have heard similar stories about insurance limited access to health care. Of course, there is absolutely no excuse for patient abuse in the health system and any perpetrators should be punished severely. We need urgent reform of health insurance regulations to prevent terrible situations like this that unfortunately are far too common.

  5. Hi Bruce- this is heartbreaking… I’m a CIA alumnus and now work as a licensed clinical social worker at a SNF in California. If you haven’t yet, please contact your local ombudsman agency to ensure that patient’s rights are protected and her quality of life is maintained. They cannot discharge her without proper discharge planning (which includes finding the next placement). Also, her hospice team should be able to provide more assistance, such as 1:1 monitoring. Sending love to you both…

  6. Heartbreaking…

  7. Carol Prusak

    Bruce, I’m so sorry to hear and read about Tina. I was wondering what happened since she was not at our OWLS meetings. Thanks for the update.
    I understand what a nightmare this is, I too struggled with the system when my Mother was in need. I’m here and willing to help you and Tina. Blessings on you both.

  8. Hi Bruce. This is so terrible, it is unbearable. I’m so sorry about Tina! Your story and hers are exactly why we are fighting for a Single Payer System, to remove profit from the healthcare industry so that everyone gets quality healthcare and providers are not motivated to deny healthcare because of money. What happened to Tina is practically criminal. We will continue to work towards healthcare justice in honor of Tina. Our hearts are with you.

  9. Stephanie Fralick

    Oh my God. So very sorry for your loss, this is shocking and sad…Tina really helped me out back when I had a store in Tremont, too, and she’s been an inspiration to a lot of us.

  10. Courtney

    Bruce, I just came across your story and am heartbroken for you. My sister’s and I had a similar experience with our father in Michigan. While some of the places he was transferred to did their best, had we not been there, I can’t imagine what might have happened. One doctor told us that the United States has the best medical care in the world…a very sad statement for families that have been through what you have. I am so, so sorry for your loss of Tina. Thank you for sharing this very difficult story. As hard as it was for me to read, I can’t imagine what it was like for you to write. You are in my thoughts and prayers.

  11. Bruce Checefsky

    I feel the gravity of a healthcare system run by insurance companies that seeks the dollar over the care of individuals. I’m devastated by it. So are many others.

  12. Beverly Ann

    Terribly sad story. Many end of life stories are. My parents both passed within the last three years (dad this year). One thing I learned (and knew ahead of time) was that the system isn’t at fault. It’s always a difficult time but honestly most folks spend more time deciding what pizza toppings they want or what dumb Starbucks drink they want rather than studying, planning, and preparing for end of life. It’s not a pleasant topic but it’s reality and we all have the ability to become semi-expert on Medicare, Medicaid, and levels of available nursing care. It’s not easy but the choice is yours. Been there, done that.

  13. Kate

    I am haunted by this story, but I fear it is much more common than any of us can imagine. My mother was in an assisted living facility in Florida and although it looked “nice,” it was the pits even though she was paying about $3,000/month. My sister would find her sitting in her own feces.
    Along with the unscrupulous practices in these facilities comes a dearth of dignity and humanity. Sometimes the best solution is death with dignity but of course the backwards state of Ohio will never commit to this practice. Please support Compassion and Choices which is the premier organization working for patients’ rights in determining how they die.
    I am so sorry Bruce for your and Tina’s devastating ordeal.

  14. Elizabeth Staplwton

    Bruce, I am so sorry you went through this, and even more sorry that Tina had to suffer.
    I have had my own nightmare scenarios… The nine months diagnostic journey to a rare disease diagnosis (most take much longer)… Being transported in a taxi and told to walk into a rehab facility unassisted when I was being transferred from the hospital for loss of balance (and then waiting nearly a half hour before anyone noticed that I was there, as they were expecting me to come through the ambulance entrance.)
    Recently I was told that my insurance company wouldn’t pay for a week-long stay in the hospital because I wasn’t sick enough (I have an immune deficiency and required IV antibiotics four times a day.) All to say that medical (and nursing) gaslighting and abusive practices by insurance companies continue to happen. I have learned to involve the Patient Protection and Affordable Care Act (otherwise known as “Obamacare”) and I know my appeal rights.
    Hopefully we will see continued change in the healthcare system – for the better – if we vote for patients and instance regulation, not privatization and discontinuation of patient-orientee programs. Yes, that’s my political statement on this.
    My deepest condolences and again, I’m so sorry for Tina’s struggles.

Leave a Reply

[fbcomments]