Meet Gary McGauley general manager of the Renaissance Cleveland Hotel, the keystone 92-year-old property on Public Square in Downtown Cleveland that was once home to the Sheraton, and was originally called Hotel Cleveland, when it pre-dated the construction of the adjacent Terminal Tower. Now the Renaissance Cleveland has upped their image, making a bold statement with a fresher look, aromatherapy, cool flowers and a $5 million renovation.
Listen as Gary and Cool Cleveland talk about their new Navigator concierge service and the hipper attitude that pervades this venerable hotel, and the impact that the upcoming Casino, Medical Mart & Convention Center will have on the hospitality industry in NEO. Get more information here, and watch the video here.
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